Refund policy

We want you to be satisfied with your purchase. Please read our policy carefully.

Returns

  • Returns are accepted within 14 days of delivery.

  • Items must be unused, in original condition, and in original packaging.

  • Some items may not be eligible for return due to hygiene or supplier restrictions.

Refunds

  • Once your return is received and inspected, we will notify you of approval or rejection.

  • Approved refunds will be processed to the original payment method within 5–10 business days.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos, and we will assist you promptly.

Contact

For return or refund requests, email us at showelix@yahoo.com.